1. Maintain high levels of service continuity on IP devices for external customer
2. Perform network operation of configuration, capacity, access, performance and security management
3. To provide telephone/remote and on-site 2nd level technical support for Cisco/Juniper/F5/A10 IP devices on an on-call basis within a team
4. To troubleshoot logged faults in order to accurately isolate the cause and provide working solutions, and monitor progress against customer SLAs.
5. DevOps/Programming skill is a plus.