Application Support Analyst


Do you have a keen and methodical eye in solving complex puzzles? Do you carry yourself with confidence in the face of numbers? Does navigating through data to create sensible tables and graphs scratch a particular itch of yours? If so, then the job of an Application Support Analyst (ASA) may be for you!

As an ASA, you will be the backbone to the company in ensuring data integrity under your watch. Working with other Software Developers, you ensure business stays smooth as butter, and provide quality service to end users. Should all that interest you, join us and be part of the team!

What an Application Support Analyst does in Titansoft

  • Design reporting systems with web applications to gather and present data
  • Integrate web applications with database or API-driven back-ends
  • Detect, restore and proactively prevent data anomalies in database and data warehouses
  • Devise and implement automated processes to streamline and solve complicated user tasks
  • Create visually intuitive metric visualisations for business performance
  • Work in a collaborative team to address and tackle challenging problems
  • Perform tasks assigned by direct supervisor

What we look out for in an Application Support Analyst

  • Diploma/Bachelor's Degree in Computer Science, Information Technology or related field. Fresh graduates and Self-learning programming are welcome to apply!
  • Exceptional analytical and problem solving skills to identify, rectify, and prevent data anomalies in databases and data warehouses.
  • Ability to work on their own initiative and be a self-starter
  • Detail-oriented and ability to consistently produce high quality, accurate work
  • Collaborative spirit with excellent communication skills to work effectively within a team.
  • Open and comfortable with occasional travelling

What makes a (Super!) Application Support Analyst in Titansoft

  • Basic knowledge in C#, SQL, .NET Framework, Databases, Test-Driven Development
  • Strong understanding and experience on industry best practices, such as Test-Driven Development and Clean Code

What everyone gets in Titansoft (psst. We didn't get that Great Company to Work for in Technology Award in 2023 for nothing!)

  • 18 days of rest and relaxation for each year (P.S. It gets even better over the years!)
  • Competitive salaries and bonuses bench-marked against big players in the industry (Yeap, those companies!)
  • Flexible working hours (Sleep in a little longer after fixing that pesky bug from last night)
  • Comprehensive insurance coverage
  • Wellness fund (Flexibility to use it for medical, dental, EAP or even attraction parks!)
  • Very well-stocked pantry (We've never heard of the term 'Hunger Games', nope)
  • Communities of Practice and Workshops catered for your growth and learning
  • Substantial subsidies and programs to keep that creative flow while having fun (Health promotion program, annual overseas company outing, an annual dinner that nobody will ever forget, etc.)
  • Hardcore work and hardcore fun!

Working at Titansoft will probably be unlike any other careers you have ever had. Discover why you should join us!